Cancellation Policy

We require 16 days cancellation notice prior to your reservation,
otherwise, we will charge you a cancellation fee as below.

more than 16 days before the activity, the Company refunds the full amount
between 6 and 15 days before the activity the Company reserves 30% of the paid amount
between 3 and 5 days before the activity the Company reserves 50% of the paid amount
between 0 and 2 days before the activity the Company reserves the whole paid amount

**If weather conditions create a safety concern, before the experience, you will be offered to reschedule for another available date or we will have to cancel and you will be fully refunded.